Privacy Policy

Traffix has always been and will continue to be committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. As part of this commitment, we have established Privacy Principles to govern our use of customer information.

Traffix does not sell, share or distribute Customer Information to any third party organization.

Accountability

The purposes for which customer information is collected shall be identified before or at the time the information is collected.

 

Identifying Purposes

The trucking industry is always changing, and we work hard to stay ahead of those changes by applying innovative thinking and flexibility throughout the organization. Our progressive approach to employment practices and high-end shipping technology backs our ultimate goal of supplying solid service to every customer. It has allowed us to thrive in a highly competitive industry, not only retaining our current customer base but developing new customers at the same time.

 

Consent

The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

 

Limiting Collection

The customer information collected must be limited to those details necessary for the purposes identified by Traffix. Information must be collected by fair and lawful means.

 

Limiting Use, Disclosure and Retention

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

 

Accuracy

Customer information must be maintained in a form that is as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

 

Safeguarding Customer Information

At Traffix we aim to keep your information secure and confidential. We have secure servers monitored 24/7 and state of the art firewall software.  We abide by the provisions of the Canada Privacy Act.

 

Openness

Traffix is required to make information available to customers concerning the policies and practices that apply to the management of their information.  

 

Customer Access

Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

 

Handling Customer Complaints and Suggestions

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Traffix.